Do I need an account to make a purchase ?
No, you can make a purchase as a guest which means does not require registration, however you do have an option to register an account with us which will allow you to store delivery and billing addresses for future orders (therefore a quicker checkout). By registering an account you will also have the benefit of viewing your past orders with us!
However should you be using our app for scanning a 3d image of your feet, you do have to sign up to make sure we save your sizes for reference.
Why should I set an account up with Myjoota ?
Its always best to have an account set up with us as it makes for an easier purchase in the future and allows us to keep in touch with our account holders in regards to any exclusive promotions or designs – we also class you as a VIP!
How do I create an account ?
During checkout, you will be asked whether you would like to create an account, or checkout as a guest – the account signup process is fast and easy.
What do I do if I have forgotten my password/log in details ?
Located below the sign-in boxes, is a link ‘Forgotten your password?’ select this and you will be taken to a new screen and asked for your email address. Once entered, you will shortly receive an email with a new password to log in and away you go!
How do I sign up for your newsletter ?
You can sign up to our newsletter in a number of ways, either by the “connect” tab at the top of each page, via the footer sign up form, either during checkout and finally, by clicking here.
Will my details be kept private ?
Of course! We will never share or trade your details with any other companies and we do not store your card data. This does mean that you will need to enter your card details every time you place a new order.
What is “Wish List” ?
This feature allows you to save items and bookmark which if you’re an account holder you can access later to finish your browsing or shopping.
How can I stop from being sent your emails ?
You can unsubscribe by using the unsubscribe link on the bottom of any email we send , alternatively get in touch directly.